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Net Promoter field
Use Net Promoter for a recommendation-style score on its fixed 1–10 scale.
Example: recommend-us question
- Select Fields > Survey > Net Promoter.
- Open Edit and write a specific question, such as
How likely are you to recommend our service to a colleague?. - Set the low-end label to
Not at all likelyand the high-end label toExtremely likely. - Do not set a default score for an opinion question.
- Preview and select values at both ends and in the middle of the scale.
Expected result
The respondent sees an unambiguous 1–10 recommendation scale with meaningful end labels. 