Configure notifications

Use Settings > Email Notifications to control form and payment notification recipients.

Example: route a request to an operations inbox

1. Open Settings > Email Notifications.
2. Enter a valid address in Recipient email for the team that should receive form submission notifications. Leave it empty only when the account-email default is appropriate.
3. Set Reply-to email when replies should go to a monitored, approved mailbox.
4. For payment forms, decide whether Send notifications is enabled and set the payment Recipient email.
5. Change SMTP Settings only if you manage the account’s mail delivery configuration. If delivery troubleshooting is required, contact your mail configuration administrator.
6. Check delivery with a sample response and test recipient when you can do so without sending unintended email. SMTP settings are managed separately from form notifications.

Expected result

Only authorized mailboxes receive form and payment notifications, and every configured address is valid and monitored.